Frequently asked questions.
Is a deposit required?
Yes, a non-refundable retainer of 50% of your desired package will be required to reserve your date and time. The remaining balance is due 7 business days prior to the event.
How early should I book my event?
The earlier the better! Until you sign a contract, your event is not on our calendar. We also like to have enough time to give each client the customized experience (i.e. props, backdrop, and photo strip design) they deserve.
Can you provide Certificate Of Insurance?
Yes! We are a fully insured business and willing to provide your venue of choice proof of insurance upon request.
What sort of props do you have?
Each of our packages includes our standard photo booth props, but we understand that they may not fit the theme of all events. For that reason, we supply boutique-quality one-of-a-kind props to match your event.
How many pictures can I take?
No limit at all! Take as many as you like!
Do I get to keep the photos?
Of course! We will upload the photos to an online gallery for you to view and share them with your guests. With our on-site printing you get to take a copy home as well!
When will the photos be online?
Our turnaround time is about 24 hours after the event. Then you will be able to access all your photos to download and share.
How do I take my picture?
Your rental will include a booth attendant to engage and entertain your guests and handle any troubleshooting issues if necessary.
Can it be set up outside?
Summer Season Only - Please note that outdoor set-ups are required to have a protected/covered area available and a concrete surface underneath. Outdoor setups also require power via an outlet, generator, or extension cord. This will be the responsibility of the client. Additional fees will be added.
What are my backdrop options?
Our selection of backdrops is constantly growing. We also do custom backdrops (for an additional fee). You may also provide your own. Contact us for more info.
How far do you travel?
We serve the New York City area, its boroughs and the surrounding tristate area, please contact us for details.
